Last Updated: 2024-06-17
1. Introduction
Thank you for choosing CrAi Technologies. At CrAi, your privacy is paramount. We are committed to protecting the personal information of our community members. This policy details how personal information is collected, used, and disclosed by CrAi Technologies, especially in the context of our AI voice assistant services.
2. Information Collection and Use
In addition to previously noted data collection methods, we may record voice communications with our AI voice assistants for training and quality assurance purposes. These recordings will help improve the accuracy and efficiency of our services.
3. Legal Basis for Processing
We collect and process information based on the following legal grounds:
Consent: We will ask for your explicit consent to record your interactions with our AI voice assistants. You will be informed before the recording starts, and you may choose not to participate or to end the recording at any time.
Legitimate Interests: Recording calls helps us to enhance the functionality and reliability of our AI services, which constitutes a legitimate interest under privacy law.
4. Disclosure of Information
Information collected, including call recordings, may be shared under strictly controlled circumstances, including:
With service providers who assist us in meeting business operations needs.
When legally required or to protect our rights in compliance with applicable laws.
5. Data Retention
Call recordings are retained only as long as necessary to fulfill the purposes outlined in this policy, after which they are securely deleted.
6. Your Rights
You have several rights concerning your personal information, including:
Access and Correction: You can request access to your personal information and correct any inaccuracies.
Withdraw Consent: You may withdraw consent for further use of your information at any time.
Deletion: You can request that we delete your personal data where there is no good reason for us continuing to process it.
7. Data Security
We implement stringent security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
8. Changes to This Policy
We reserve the right to modify this policy at any time. All updates will be posted on this page and, where appropriate, notified to you via email.
9. Contact Us
For any questions or concerns regarding this privacy policy or our treatment of your personal information, please contact us at legal@CrAiTechnologies.com.
1. Introduction
Thank you for choosing CrAi Technologies. At CrAi, your privacy is paramount. We are committed to protecting the personal information of our community members. This policy details how personal information is collected, used, and disclosed by CrAi Technologies, especially in the context of our AI voice assistant services.
2. Information Collection and Use
In addition to previously noted data collection methods, we may record voice communications with our AI voice assistants for training and quality assurance purposes. These recordings will help improve the accuracy and efficiency of our services.
3. Legal Basis for Processing
We collect and process information based on the following legal grounds:
Consent: We will ask for your explicit consent to record your interactions with our AI voice assistants. You will be informed before the recording starts, and you may choose not to participate or to end the recording at any time.
Legitimate Interests: Recording calls helps us to enhance the functionality and reliability of our AI services, which constitutes a legitimate interest under privacy law.
4. Disclosure of Information
Information collected, including call recordings, may be shared under strictly controlled circumstances, including:
With service providers who assist us in meeting business operations needs.
When legally required or to protect our rights in compliance with applicable laws.
5. Data Retention
Call recordings are retained only as long as necessary to fulfill the purposes outlined in this policy, after which they are securely deleted.
6. Your Rights
You have several rights concerning your personal information, including:
Access and Correction: You can request access to your personal information and correct any inaccuracies.
Withdraw Consent: You may withdraw consent for further use of your information at any time.
Deletion: You can request that we delete your personal data where there is no good reason for us continuing to process it.
7. Data Security
We implement stringent security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
8. Changes to This Policy
We reserve the right to modify this policy at any time. All updates will be posted on this page and, where appropriate, notified to you via email.
9. Contact Us
For any questions or concerns regarding this privacy policy or our treatment of your personal information, please contact us at legal@CrAiTechnologies.com.